7-Day Free Trial FAQ

Why do I see a USD 1 temporary pre-authorization?

To verify your payment method, we will place a temporary pre-authorization of 1 USD. It will be automatically released immediately after verification and will not result in an actual charge. Once verified, you can start the 7-day free trial.

Subscription Activation

If you do not cancel the free trial within 7 days, you will be automatically charged the annual subscription fee corresponding to the plan associated with your free trial.

To cancel, please visit: My Account > My Billing and Usage > Your Subscription > Cancel Your Subscription.

Credit Usage

Should you exhaust your free trial credits before the end of the 7-day period, you have the option to purchase the full subscription package to access additional credits immediately.

Cancellation Policy

If cancellation occurs after the 7-day trial period, payments are non-refundable, and your subscription will remain active for the entirety of the one-year term.

Validity of Free Trial Credits

Free trial credits are valid for 7 days or until the trial is canceled. If you choose to subscribe after the trial, any unused credits will carry over to your official subscription period.

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