{"id":10584,"date":"2025-04-28T22:29:13","date_gmt":"2025-04-28T14:29:13","guid":{"rendered":"https:\/\/support.evoto.ai\/?p=10584"},"modified":"2025-08-01T10:24:08","modified_gmt":"2025-08-01T02:24:08","slug":"factura-e-iva","status":"publish","type":"post","link":"https:\/\/support.evoto.ai\/es\/factura-e-iva\/","title":{"rendered":"Factura e IVA"},"content":{"rendered":"\n<h1>\u00bfC\u00f3mo se puede descargar una factura tras realizar una compra?<\/h1>\n<ul>\n<li class=\"p1\">Iniciar sesi\u00f3n en el <a href=\"https:\/\/www.evoto.ai\/es_Es\">sitio web de Evoto<\/a>.<\/li>\n<\/ul>\n<p><img loading=\"lazy\" decoding=\"async\" class=\" wp-image-10588 aligncenter\" src=\"https:\/\/support.evoto.ai\/wp-content\/uploads\/2025\/04\/image-23-300x151.png\" alt=\"\" width=\"584\" height=\"294\" srcset=\"https:\/\/support.evoto.ai\/wp-content\/uploads\/2025\/04\/image-23-300x151.png 300w, https:\/\/support.evoto.ai\/wp-content\/uploads\/2025\/04\/image-23-768x388.png 768w, https:\/\/support.evoto.ai\/wp-content\/uploads\/2025\/04\/image-23-1024x517.png 1024w, https:\/\/support.evoto.ai\/wp-content\/uploads\/2025\/04\/image-23-1536x775.png 1536w, https:\/\/support.evoto.ai\/wp-content\/uploads\/2025\/04\/image-23-2048x1034.png 2048w\" sizes=\"auto, (max-width: 584px) 100vw, 584px\" \/><\/p>\n<ul>\n<li class=\"p1\"><span class=\"s1\">Ir a <\/span><b>Mi cuenta \u2192 Facturaci\u00f3n y Uso \u2192 Facturas<\/b><span class=\"s1\">.<\/span><\/li>\n<li>Desplazarse por el historial de compras hasta encontrar la factura deseada.<\/li>\n<\/ul>\n<p><img loading=\"lazy\" decoding=\"async\" class=\" wp-image-10589 aligncenter\" src=\"https:\/\/support.evoto.ai\/wp-content\/uploads\/2025\/04\/image-24-300x184.png\" alt=\"\" width=\"589\" height=\"361\" srcset=\"https:\/\/support.evoto.ai\/wp-content\/uploads\/2025\/04\/image-24-300x184.png 300w, https:\/\/support.evoto.ai\/wp-content\/uploads\/2025\/04\/image-24-768x472.png 768w, https:\/\/support.evoto.ai\/wp-content\/uploads\/2025\/04\/image-24-1024x629.png 1024w, https:\/\/support.evoto.ai\/wp-content\/uploads\/2025\/04\/image-24-1536x944.png 1536w, https:\/\/support.evoto.ai\/wp-content\/uploads\/2025\/04\/image-24-2048x1258.png 2048w\" sizes=\"auto, (max-width: 589px) 100vw, 589px\" \/><\/p>\n<ul>\n<li class=\"p1\">Hacer clic en el icono de descarga junto a la factura que se desea guardar.<\/li>\n<\/ul>\n<p><img loading=\"lazy\" decoding=\"async\" class=\" wp-image-10590 aligncenter\" src=\"https:\/\/support.evoto.ai\/wp-content\/uploads\/2025\/04\/image-25-300x95.png\" alt=\"\" width=\"587\" height=\"186\" srcset=\"https:\/\/support.evoto.ai\/wp-content\/uploads\/2025\/04\/image-25-300x95.png 300w, https:\/\/support.evoto.ai\/wp-content\/uploads\/2025\/04\/image-25-768x244.png 768w, https:\/\/support.evoto.ai\/wp-content\/uploads\/2025\/04\/image-25-1024x325.png 1024w, https:\/\/support.evoto.ai\/wp-content\/uploads\/2025\/04\/image-25.png 1526w\" sizes=\"auto, (max-width: 587px) 100vw, 587px\" \/><\/p>\n<h1>\u00bfC\u00f3mo se puede editar la informaci\u00f3n que aparece en la factura?<\/h1>\n<p class=\"p3\">Para editar la informaci\u00f3n de la factura:<\/p>\n<ul>\n<li class=\"p1\">Iniciar sesi\u00f3n en la cuenta de Evoto.<\/li>\n<li class=\"p1\"><span class=\"s1\">Ir a <\/span><b>Mi cuenta \u2192 Facturaci\u00f3n y Uso \u2192 Facturas<\/b><span class=\"s1\">.<\/span><\/li>\n<li class=\"p1\"><span class=\"s1\">Hacer clic en <\/span><b>\u201cEditar informaci\u00f3n\u201d<\/b><span class=\"s1\">.<\/span><\/li>\n<\/ul>\n<p class=\"p3\">A continuaci\u00f3n, se podr\u00e1 actualizar la siguiente informaci\u00f3n que aparecer\u00e1 en la factura.<\/p>\n<p><img loading=\"lazy\" decoding=\"async\" class=\" wp-image-10591 aligncenter\" src=\"https:\/\/support.evoto.ai\/wp-content\/uploads\/2025\/04\/image-20250428-084845-300x254.png\" alt=\"\" width=\"654\" height=\"554\" srcset=\"https:\/\/support.evoto.ai\/wp-content\/uploads\/2025\/04\/image-20250428-084845-300x254.png 300w, https:\/\/support.evoto.ai\/wp-content\/uploads\/2025\/04\/image-20250428-084845-768x650.png 768w, https:\/\/support.evoto.ai\/wp-content\/uploads\/2025\/04\/image-20250428-084845-1024x867.png 1024w, https:\/\/support.evoto.ai\/wp-content\/uploads\/2025\/04\/image-20250428-084845.png 1514w\" sizes=\"auto, (max-width: 654px) 100vw, 654px\" \/><\/p>\n<blockquote><em>Es importante asegurarse de actualizar estos datos antes de descargar la factura.<\/em><b><\/b><\/blockquote>\n<h1>\u00bfQu\u00e9 hacer si no se encuentra la factura?<\/h1>\n<p class=\"p3\">En caso de no encontrar la factura, se recomienda contactar con el equipo de soporte a trav\u00e9s del correo electr\u00f3nico: <span class=\"s2\"><b>support@evoto.ai<\/b><\/span>.<\/p>\n<h1>\u00bfC\u00f3mo a\u00f1adir un n\u00famero de IVA al comprar cr\u00e9ditos?<\/h1>\n<p class=\"p3\">Para a\u00f1adir un n\u00famero de IVA durante el proceso de compra:<\/p>\n<ul>\n<li class=\"p1\">Introducir el pa\u00eds de facturaci\u00f3n y el c\u00f3digo postal en la p\u00e1gina de pago, y luego hacer clic en <span class=\"s1\"><b>\u201cContinuar\u201d<\/b><\/span>.<\/li>\n<\/ul>\n<p><img loading=\"lazy\" decoding=\"async\" class=\" wp-image-10585 aligncenter\" src=\"https:\/\/support.evoto.ai\/wp-content\/uploads\/2025\/04\/image-20-300x223.png\" alt=\"\" width=\"620\" height=\"461\" srcset=\"https:\/\/support.evoto.ai\/wp-content\/uploads\/2025\/04\/image-20-300x223.png 300w, https:\/\/support.evoto.ai\/wp-content\/uploads\/2025\/04\/image-20-768x571.png 768w, https:\/\/support.evoto.ai\/wp-content\/uploads\/2025\/04\/image-20.png 969w\" sizes=\"auto, (max-width: 620px) 100vw, 620px\" \/><\/p>\n<ul>\n<li class=\"p1\">En la p\u00e1gina de pago, hacer clic en <span class=\"s1\"><b>\u201cA\u00f1adir n\u00famero de IVA\u201d<\/b><\/span>.<\/li>\n<\/ul>\n<p><img loading=\"lazy\" decoding=\"async\" class=\" wp-image-10586 aligncenter\" src=\"https:\/\/support.evoto.ai\/wp-content\/uploads\/2025\/04\/image-21-300x218.png\" alt=\"\" width=\"628\" height=\"456\" srcset=\"https:\/\/support.evoto.ai\/wp-content\/uploads\/2025\/04\/image-21-300x218.png 300w, https:\/\/support.evoto.ai\/wp-content\/uploads\/2025\/04\/image-21-768x559.png 768w, https:\/\/support.evoto.ai\/wp-content\/uploads\/2025\/04\/image-21.png 990w\" sizes=\"auto, (max-width: 628px) 100vw, 628px\" \/><\/p>\n<ul>\n<li class=\"p1\">Introducir el n\u00famero de IVA y completar los campos requeridos.<\/li>\n<\/ul>\n<p><img loading=\"lazy\" decoding=\"async\" class=\" wp-image-10587 aligncenter\" src=\"https:\/\/support.evoto.ai\/wp-content\/uploads\/2025\/04\/image-22-300x261.png\" alt=\"\" width=\"636\" height=\"553\" srcset=\"https:\/\/support.evoto.ai\/wp-content\/uploads\/2025\/04\/image-22-300x261.png 300w, https:\/\/support.evoto.ai\/wp-content\/uploads\/2025\/04\/image-22.png 500w\" sizes=\"auto, (max-width: 636px) 100vw, 636px\" \/><\/p>\n<p class=\"p3\">Una vez a\u00f1adido, el descuento correspondiente al IVA aparecer\u00e1 en el resumen del pago en la parte derecha.<\/p>\n<h1>\u00bfSe puede editar o actualizar el n\u00famero de IVA despu\u00e9s de la compra?<\/h1>\n<p class=\"p3\">Lamentablemente, no es posible editar el n\u00famero de IVA una vez realizada la compra.<\/p>\n<h1>\u00bfQu\u00e9 ocurre si se olvida a\u00f1adir el n\u00famero de IVA al finalizar la compra?<\/h1>\n<p class=\"p3\">En ese caso, se debe contactar con el equipo de soporte a trav\u00e9s del correo <span class=\"s2\"><b>support@evoto.ai<\/b><\/span> para recibir asistencia.<\/p>\n","protected":false},"excerpt":{"rendered":"","protected":false},"author":7,"featured_media":0,"comment_status":"open","ping_status":"open","sticky":false,"template":"","format":"standard","meta":{"_crdt_document":"","inline_featured_image":false,"_uag_custom_page_level_css":"","footnotes":""},"categories":[423],"tags":[],"class_list":["post-10584","post","type-post","status-publish","format-standard","hentry","category-price-billing-es"],"uagb_featured_image_src":{"full":false,"thumbnail":false,"medium":false,"medium_large":false,"large":false,"1536x1536":false,"2048x2048":false},"uagb_author_info":{"display_name":"federica","author_link":"https:\/\/support.evoto.ai\/es\/author\/federica\/"},"uagb_comment_info":0,"uagb_excerpt":null,"_links":{"self":[{"href":"https:\/\/support.evoto.ai\/es\/wp-json\/wp\/v2\/posts\/10584","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/support.evoto.ai\/es\/wp-json\/wp\/v2\/posts"}],"about":[{"href":"https:\/\/support.evoto.ai\/es\/wp-json\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"https:\/\/support.evoto.ai\/es\/wp-json\/wp\/v2\/users\/7"}],"replies":[{"embeddable":true,"href":"https:\/\/support.evoto.ai\/es\/wp-json\/wp\/v2\/comments?post=10584"}],"version-history":[{"count":1,"href":"https:\/\/support.evoto.ai\/es\/wp-json\/wp\/v2\/posts\/10584\/revisions"}],"predecessor-version":[{"id":10592,"href":"https:\/\/support.evoto.ai\/es\/wp-json\/wp\/v2\/posts\/10584\/revisions\/10592"}],"wp:attachment":[{"href":"https:\/\/support.evoto.ai\/es\/wp-json\/wp\/v2\/media?parent=10584"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/support.evoto.ai\/es\/wp-json\/wp\/v2\/categories?post=10584"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/support.evoto.ai\/es\/wp-json\/wp\/v2\/tags?post=10584"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}