What currency does Evoto Video use?
Evoto Video uses vCredits. vCredits are separate from the standard Evoto Credits used by other Evoto products and are not interchangeable.
How are exports charged?
Total vCredits = Feature Rate × Duration (seconds) × Frame Rate Coefficient
Only clips or segments with effects applied are charged. Unedited footage included in the timeline does not consume vCredits when exported.
Current Feature Rate：
- Portrait Retouching = 1
- AI Color Match = 0 (free for a limited time)
Frame Rate Coefficient：
- 30 fps or below → coefficient = 1
- Above 30 fps → coefficient = 2
Do new users get any free credits?
Yes. New users receive 60 vCredits after first login. That is equivalent to exporting about 1 minute of video at 30 fps or below. Free credits expire 30 days after activation.
What happens if my export fails? Will I still be charged?
No. If an export fails, you will not be charged. Any unused vCredits are automatically refunded to your account.
If I retry an export, will I be charged again?
Yes. Retrying an export runs the rendering process again, and vCredits are charged again based on the applied effects and settings.
Are unedited clips charged when exported together with edited clips?
No. Only the clips or segments with applied effects count toward billing.
