{"id":23341,"date":"2025-04-28T22:29:13","date_gmt":"2025-04-28T14:29:13","guid":{"rendered":"https:\/\/support.evoto.ai\/?p=23341"},"modified":"2025-12-31T17:53:55","modified_gmt":"2025-12-31T09:53:55","slug":"faturas-e-iva-invoice-vat","status":"publish","type":"post","link":"https:\/\/support.evoto.ai\/pt-br\/faturas-e-iva-invoice-vat\/","title":{"rendered":"Faturas e IVA (Invoice &amp; VAT)"},"content":{"rendered":"\n<p><span style=\"font-size: 16px;\">Este guia fornece instru\u00e7\u00f5es sobre como acessar e gerenciar suas faturas, bem como como lidar com informa\u00e7\u00f5es de IVA (Imposto sobre Valor Agregado) durante e ap\u00f3s a compra.<\/span><\/p>\n<hr \/>\n<h1 data-start=\"249\" data-end=\"283\"><span style=\"font-size: 28px;\"><strong data-start=\"253\" data-end=\"281\">Gerenciamento de Faturas<\/strong><\/span><\/h1>\n<h2 data-start=\"285\" data-end=\"343\"><span style=\"font-size: 24px;\"><strong data-start=\"290\" data-end=\"341\">Como posso baixar minha fatura ap\u00f3s uma compra?<\/strong><\/span><\/h2>\n<p data-start=\"344\" data-end=\"434\"><span style=\"font-size: 16px;\">Voc\u00ea pode facilmente baixar faturas anteriores diretamente na sua conta Evoto pelo site:<\/span><\/p>\n<ol>\n<li data-start=\"436\" data-end=\"469\">\n<p data-start=\"439\" data-end=\"469\"><span style=\"font-size: 16px;\">Fa\u00e7a login no site da Evoto.<\/span><\/p>\n<\/li>\n<\/ol>\n<p><img loading=\"lazy\" decoding=\"async\" class=\"alignnone  wp-image-11141\" src=\"https:\/\/support.evoto.ai\/wp-content\/uploads\/2025\/04\/Screenshot-2025-08-07-at-18.28.28-300x166.png\" alt=\"\" width=\"437\" height=\"242\" srcset=\"https:\/\/support.evoto.ai\/wp-content\/uploads\/2025\/04\/Screenshot-2025-08-07-at-18.28.28-300x166.png 300w, https:\/\/support.evoto.ai\/wp-content\/uploads\/2025\/04\/Screenshot-2025-08-07-at-18.28.28-768x424.png 768w, https:\/\/support.evoto.ai\/wp-content\/uploads\/2025\/04\/Screenshot-2025-08-07-at-18.28.28-1024x565.png 1024w, https:\/\/support.evoto.ai\/wp-content\/uploads\/2025\/04\/Screenshot-2025-08-07-at-18.28.28.png 1160w\" sizes=\"auto, (max-width: 437px) 100vw, 437px\" \/><\/p>\n<p data-start=\"473\" data-end=\"529\"><span style=\"font-size: 16px;\">\u00a0 \u00a0 2. V\u00e1 para <strong data-start=\"481\" data-end=\"526\">Minha Conta \u2192 Faturamento e Uso \u2192 Faturas<\/strong>.<\/span><\/p>\n<p data-start=\"473\" data-end=\"529\"><img loading=\"lazy\" decoding=\"async\" class=\"alignnone  wp-image-11147\" src=\"https:\/\/support.evoto.ai\/wp-content\/uploads\/2025\/04\/Screenshot-2025-08-07-at-18.29.18-300x186.png\" alt=\"\" width=\"426\" height=\"264\" srcset=\"https:\/\/support.evoto.ai\/wp-content\/uploads\/2025\/04\/Screenshot-2025-08-07-at-18.29.18-300x186.png 300w, https:\/\/support.evoto.ai\/wp-content\/uploads\/2025\/04\/Screenshot-2025-08-07-at-18.29.18-768x477.png 768w, https:\/\/support.evoto.ai\/wp-content\/uploads\/2025\/04\/Screenshot-2025-08-07-at-18.29.18-1024x636.png 1024w, https:\/\/support.evoto.ai\/wp-content\/uploads\/2025\/04\/Screenshot-2025-08-07-at-18.29.18.png 1168w\" sizes=\"auto, (max-width: 426px) 100vw, 426px\" \/><\/p>\n<p data-start=\"533\" data-end=\"602\"><span style=\"font-size: 16px;\">\u00a0 \u00a0 3. Navegue pelo hist\u00f3rico de compras para localizar a fatura desejada.<\/span><\/p>\n<p data-start=\"606\" data-end=\"676\"><span style=\"font-size: 16px;\">\u00a0 \u00a0 4. Clique no \u00edcone de <strong data-start=\"625\" data-end=\"637\">download<\/strong> ao lado da fatura que deseja salvar.<\/span><\/p>\n<p><img loading=\"lazy\" decoding=\"async\" class=\"alignnone  wp-image-11153\" src=\"https:\/\/support.evoto.ai\/wp-content\/uploads\/2025\/04\/Screenshot-2025-08-07-at-18.30.54-300x94.png\" alt=\"\" width=\"546\" height=\"171\" srcset=\"https:\/\/support.evoto.ai\/wp-content\/uploads\/2025\/04\/Screenshot-2025-08-07-at-18.30.54-300x94.png 300w, https:\/\/support.evoto.ai\/wp-content\/uploads\/2025\/04\/Screenshot-2025-08-07-at-18.30.54-768x239.png 768w, https:\/\/support.evoto.ai\/wp-content\/uploads\/2025\/04\/Screenshot-2025-08-07-at-18.30.54-1024x319.png 1024w, https:\/\/support.evoto.ai\/wp-content\/uploads\/2025\/04\/Screenshot-2025-08-07-at-18.30.54-1536x479.png 1536w, https:\/\/support.evoto.ai\/wp-content\/uploads\/2025\/04\/Screenshot-2025-08-07-at-18.30.54.png 1578w\" sizes=\"auto, (max-width: 546px) 100vw, 546px\" \/><\/p>\n<h2 data-start=\"683\" data-end=\"746\"><span style=\"font-size: 24px;\"><strong data-start=\"688\" data-end=\"744\">Como posso editar as informa\u00e7\u00f5es exibidas na fatura?<\/strong><\/span><\/h2>\n<p data-start=\"747\" data-end=\"809\"><span style=\"font-size: 16px;\">Voc\u00ea pode atualizar os detalhes da fatura antes de baix\u00e1-la:<\/span><\/p>\n<ol data-start=\"811\" data-end=\"1047\">\n<li data-start=\"811\" data-end=\"846\">\n<p data-start=\"814\" data-end=\"846\"><span style=\"font-size: 16px;\">Fa\u00e7a login na sua conta Evoto.<\/span><\/p>\n<\/li>\n<li data-start=\"847\" data-end=\"906\">\n<p data-start=\"850\" data-end=\"906\"><span style=\"font-size: 16px;\">V\u00e1 para <strong data-start=\"858\" data-end=\"903\">Minha Conta \u2192 Faturamento e Uso \u2192 Faturas<\/strong>.<\/span><\/p>\n<\/li>\n<li data-start=\"907\" data-end=\"947\">\n<p data-start=\"910\" data-end=\"947\"><span style=\"font-size: 16px;\">Clique em <strong data-start=\"920\" data-end=\"944\">\u201cEditar Informa\u00e7\u00f5es\u201d<\/strong>.<\/span><\/p>\n<\/li>\n<li data-start=\"948\" data-end=\"1047\">\n<p data-start=\"951\" data-end=\"1047\"><span style=\"font-size: 16px;\">Atualize detalhes espec\u00edficos, como <strong data-start=\"987\" data-end=\"1044\">nome da empresa, endere\u00e7o ou outros dados de cobran\u00e7a<\/strong>.<\/span><\/p>\n<\/li>\n<\/ol>\n<p><img loading=\"lazy\" decoding=\"async\" class=\"alignnone size-medium wp-image-11161\" src=\"https:\/\/support.evoto.ai\/wp-content\/uploads\/2025\/04\/Screenshot-2025-08-07-at-18.39.39-300x255.png\" alt=\"\" width=\"300\" height=\"255\" srcset=\"https:\/\/support.evoto.ai\/wp-content\/uploads\/2025\/04\/Screenshot-2025-08-07-at-18.39.39-300x255.png 300w, https:\/\/support.evoto.ai\/wp-content\/uploads\/2025\/04\/Screenshot-2025-08-07-at-18.39.39.png 584w\" sizes=\"auto, (max-width: 300px) 100vw, 300px\" \/><\/p>\n<blockquote>\n<p data-start=\"1049\" data-end=\"1195\"><em><span style=\"font-size: 16px;\"><strong data-start=\"1049\" data-end=\"1064\">Observa\u00e7\u00e3o:<\/strong> Certifique-se de atualizar essas informa\u00e7\u00f5es <strong data-start=\"1110\" data-end=\"1138\">antes de baixar a fatura<\/strong>, pois altera\u00e7\u00f5es n\u00e3o se aplicam \u00e0s c\u00f3pias j\u00e1 baixadas.<\/span><\/em><\/p>\n<\/blockquote>\n<h2 data-start=\"1202\" data-end=\"1260\"><span style=\"font-size: 24px;\"><strong data-start=\"1207\" data-end=\"1258\">O que devo fazer se n\u00e3o encontrar minha fatura?<\/strong><\/span><\/h2>\n<p data-start=\"1261\" data-end=\"1432\"><span style=\"font-size: 16px;\">Se voc\u00ea n\u00e3o conseguir localizar uma fatura espec\u00edfica na sua conta, entre em contato com nossa equipe de suporte pelo e-mail <strong data-start=\"1386\" data-end=\"1406\"><a class=\"decorated-link cursor-pointer\" rel=\"noopener\" data-start=\"1388\" data-end=\"1404\">support@evoto.ai<\/a><\/strong> para obter assist\u00eancia.<\/span><\/p>\n<hr \/>\n<h1 data-start=\"1439\" data-end=\"1470\"><span style=\"font-size: 28px;\"><strong data-start=\"1443\" data-end=\"1468\">Informa\u00e7\u00f5es sobre IVA<\/strong><\/span><\/h1>\n<h2 data-start=\"1472\" data-end=\"1535\"><span style=\"font-size: 24px;\"><strong data-start=\"1477\" data-end=\"1533\">Como adicionar um n\u00famero de IVA ao comprar cr\u00e9ditos?<\/strong><\/span><\/h2>\n<p data-start=\"1536\" data-end=\"1685\"><span style=\"font-size: 16px;\">Para garantir que o IVA correto seja aplicado (ou isento) na sua compra, voc\u00ea pode adicionar seu n\u00famero de IVA durante o processo de pagamento:<\/span><\/p>\n<ol data-start=\"1687\" data-end=\"1975\">\n<li data-start=\"1687\" data-end=\"1822\">\n<p data-start=\"1690\" data-end=\"1822\"><span style=\"font-size: 16px;\">Na p\u00e1gina de checkout, insira seu <strong data-start=\"1724\" data-end=\"1747\">pa\u00eds de faturamento<\/strong> e <strong data-start=\"1750\" data-end=\"1757\">CEP<\/strong>, e clique em <strong data-start=\"1771\" data-end=\"1784\">Continuar<\/strong> para avan\u00e7ar \u00e0 p\u00e1gina de pagamento.<img loading=\"lazy\" decoding=\"async\" class=\"alignnone  wp-image-11167\" src=\"https:\/\/support.evoto.ai\/wp-content\/uploads\/2025\/04\/Screenshot-2025-08-07-at-18.42.42-300x232.png\" alt=\"\" width=\"414\" height=\"320\" srcset=\"https:\/\/support.evoto.ai\/wp-content\/uploads\/2025\/04\/Screenshot-2025-08-07-at-18.42.42-300x232.png 300w, https:\/\/support.evoto.ai\/wp-content\/uploads\/2025\/04\/Screenshot-2025-08-07-at-18.42.42-768x593.png 768w, https:\/\/support.evoto.ai\/wp-content\/uploads\/2025\/04\/Screenshot-2025-08-07-at-18.42.42-1024x790.png 1024w, https:\/\/support.evoto.ai\/wp-content\/uploads\/2025\/04\/Screenshot-2025-08-07-at-18.42.42.png 1070w\" sizes=\"auto, (max-width: 414px) 100vw, 414px\" \/><\/span><\/p>\n<\/li>\n<li data-start=\"1823\" data-end=\"1892\">\n<p data-start=\"1826\" data-end=\"1892\"><span style=\"font-size: 16px;\">Na p\u00e1gina de pagamento, clique em <strong data-start=\"1860\" data-end=\"1889\">\u201cAdicionar N\u00famero de IVA\u201d<\/strong>.<img loading=\"lazy\" decoding=\"async\" class=\"alignnone  wp-image-11173\" src=\"https:\/\/support.evoto.ai\/wp-content\/uploads\/2025\/04\/Screenshot-2025-08-07-at-18.43.38-300x229.png\" alt=\"\" width=\"407\" height=\"311\" srcset=\"https:\/\/support.evoto.ai\/wp-content\/uploads\/2025\/04\/Screenshot-2025-08-07-at-18.43.38-300x229.png 300w, https:\/\/support.evoto.ai\/wp-content\/uploads\/2025\/04\/Screenshot-2025-08-07-at-18.43.38-768x586.png 768w, https:\/\/support.evoto.ai\/wp-content\/uploads\/2025\/04\/Screenshot-2025-08-07-at-18.43.38-1024x781.png 1024w, https:\/\/support.evoto.ai\/wp-content\/uploads\/2025\/04\/Screenshot-2025-08-07-at-18.43.38.png 1072w\" sizes=\"auto, (max-width: 407px) 100vw, 407px\" \/><\/span><\/p>\n<\/li>\n<li data-start=\"1893\" data-end=\"1975\">\n<p data-start=\"1896\" data-end=\"1975\"><span style=\"font-size: 16px;\">Insira seu <strong>n\u00famero de IVA<\/strong> e preencha quaisquer campos adicionais obrigat\u00f3rios.<br \/><\/span><img loading=\"lazy\" decoding=\"async\" class=\"alignnone  wp-image-11179\" style=\"font-size: 16px;\" src=\"https:\/\/support.evoto.ai\/wp-content\/uploads\/2025\/04\/Screenshot-2025-08-07-at-18.44.38-300x272.png\" alt=\"\" width=\"408\" height=\"370\" srcset=\"https:\/\/support.evoto.ai\/wp-content\/uploads\/2025\/04\/Screenshot-2025-08-07-at-18.44.38-300x272.png 300w, https:\/\/support.evoto.ai\/wp-content\/uploads\/2025\/04\/Screenshot-2025-08-07-at-18.44.38-768x697.png 768w, https:\/\/support.evoto.ai\/wp-content\/uploads\/2025\/04\/Screenshot-2025-08-07-at-18.44.38.png 800w\" sizes=\"auto, (max-width: 408px) 100vw, 408px\" \/><\/p>\n<\/li>\n<\/ol>\n<ul>\n<li data-start=\"1977\" data-end=\"2127\"><span style=\"font-size: 16px;\">Ap\u00f3s a adi\u00e7\u00e3o bem-sucedida, seu <strong data-start=\"2009\" data-end=\"2043\">desconto de IVA (se aplic\u00e1vel)<\/strong> ser\u00e1 exibido no lado direito do resumo do pagamento, refletindo o pre\u00e7o ajustado.<\/span><\/li>\n<\/ul>\n<h2 data-start=\"2134\" data-end=\"2203\"><span style=\"font-size: 24px;\"><strong data-start=\"2139\" data-end=\"2201\">Posso editar ou atualizar meu n\u00famero de IVA ap\u00f3s a compra?<\/strong><\/span><\/h2>\n<p data-start=\"2204\" data-end=\"2289\"><span style=\"font-size: 16px;\">Infelizmente, n\u00e3o \u00e9 poss\u00edvel editar o n\u00famero de IVA ap\u00f3s a conclus\u00e3o da compra.<\/span><\/p>\n<h2 data-start=\"2296\" data-end=\"2387\"><span style=\"font-size: 24px;\"><strong data-start=\"2301\" data-end=\"2385\">Como devo fazer se eu esquecer de adicionar meu n\u00famero de IVA durante o checkout?<\/strong><\/span><\/h2>\n<p data-start=\"2388\" data-end=\"2545\"><span style=\"font-size: 16px;\">Se voc\u00ea esqueceu de adicionar o n\u00famero de IVA durante o checkout e precisa aplic\u00e1-lo, entre em contato com <strong data-start=\"2495\" data-end=\"2515\"><a class=\"decorated-link cursor-pointer\" rel=\"noopener\" data-start=\"2497\" data-end=\"2513\">support@evoto.ai<\/a><\/strong> para assist\u00eancia adicional.<\/span><\/p>\n","protected":false},"excerpt":{"rendered":"","protected":false},"author":20,"featured_media":0,"comment_status":"open","ping_status":"open","sticky":false,"template":"","format":"standard","meta":{"_crdt_document":"","inline_featured_image":false,"_uag_custom_page_level_css":"","footnotes":""},"categories":[444],"tags":[],"class_list":["post-23341","post","type-post","status-publish","format-standard","hentry","category-sem-categoria"],"uagb_featured_image_src":{"full":false,"thumbnail":false,"medium":false,"medium_large":false,"large":false,"1536x1536":false,"2048x2048":false},"uagb_author_info":{"display_name":"alicia","author_link":"https:\/\/support.evoto.ai\/pt-br\/author\/alicia\/"},"uagb_comment_info":0,"uagb_excerpt":null,"_links":{"self":[{"href":"https:\/\/support.evoto.ai\/pt-br\/wp-json\/wp\/v2\/posts\/23341","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/support.evoto.ai\/pt-br\/wp-json\/wp\/v2\/posts"}],"about":[{"href":"https:\/\/support.evoto.ai\/pt-br\/wp-json\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"https:\/\/support.evoto.ai\/pt-br\/wp-json\/wp\/v2\/users\/20"}],"replies":[{"embeddable":true,"href":"https:\/\/support.evoto.ai\/pt-br\/wp-json\/wp\/v2\/comments?post=23341"}],"version-history":[{"count":1,"href":"https:\/\/support.evoto.ai\/pt-br\/wp-json\/wp\/v2\/posts\/23341\/revisions"}],"predecessor-version":[{"id":23358,"href":"https:\/\/support.evoto.ai\/pt-br\/wp-json\/wp\/v2\/posts\/23341\/revisions\/23358"}],"wp:attachment":[{"href":"https:\/\/support.evoto.ai\/pt-br\/wp-json\/wp\/v2\/media?parent=23341"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/support.evoto.ai\/pt-br\/wp-json\/wp\/v2\/categories?post=23341"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/support.evoto.ai\/pt-br\/wp-json\/wp\/v2\/tags?post=23341"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}