{"id":23600,"date":"2025-08-12T17:00:15","date_gmt":"2025-08-12T09:00:15","guid":{"rendered":"https:\/\/support.evoto.ai\/?p=23600"},"modified":"2026-03-31T15:12:22","modified_gmt":"2026-03-31T07:12:22","slug":"perguntas-frequentes-sobre-a-assinatura-mensal-do-evoto-para-ipad","status":"publish","type":"post","link":"https:\/\/support.evoto.ai\/pt-br\/perguntas-frequentes-sobre-a-assinatura-mensal-do-evoto-para-ipad\/","title":{"rendered":"Perguntas Frequentes sobre a Assinatura Mensal do Evoto para iPad"},"content":{"rendered":"\r\n<h1 data-start=\"53\" data-end=\"69\"><strong><span style=\"font-size: 28px;\">Vis\u00e3o Geral<\/span><\/strong><\/h1>\r\n<h2 data-start=\"70\" data-end=\"102\"><strong>O que \u00e9 a Assinatura Mensal?<\/strong><\/h2>\r\n<p data-start=\"104\" data-end=\"307\"><span style=\"font-size: 16px;\">A Assinatura Mensal \u00e9 um plano flex\u00edvel. O plano atualmente dispon\u00edvel custa US$ 9,99 por m\u00eas e inclui 50 cr\u00e9ditos de edi\u00e7\u00e3o de fotos. Ela permite login simult\u00e2neo em at\u00e9 dois dispositivos.<\/span><\/p>\r\n<h2 data-start=\"309\" data-end=\"351\"><strong>Est\u00e1 dispon\u00edvel no meu pa\u00eds ou regi\u00e3o?<\/strong><\/h2>\r\n<p data-start=\"353\" data-end=\"557\"><span style=\"font-size: 16px;\">Sim. A assinatura est\u00e1 dispon\u00edvel na maioria dos pa\u00edses e regi\u00f5es por meio da App Store. <\/span><span style=\"font-size: 16px;\">Os pre\u00e7os podem variar ligeiramente de acordo com o pa\u00eds. Consulte o valor exibido diretamente no aplicativo.<\/span><\/p>\r\n<h2><span style=\"font-size: 24px;\"><strong>Posso comprar Pacotes Adicionais (Add-on Packs) com a Assinatura Mensal?<\/strong><\/span><\/h2>\r\n<p data-start=\"616\" data-end=\"824\"><span style=\"font-size: 16px;\">Sim. Ap\u00f3s a assinatura, voc\u00ea ver\u00e1 pre\u00e7os com desconto para Pacotes Adicionais (Add-on Packs), calculados com base no plano ativo de menor custo por cr\u00e9dito que voc\u00ea possui. <\/span><span style=\"font-size: 16px;\">Para mais detalhes, acesse a p\u00e1gina de pre\u00e7os.<\/span><\/p>\r\n<p data-start=\"616\" data-end=\"824\"><img loading=\"lazy\" decoding=\"async\" class=\"wp-image-11649 aligncenter\" style=\"font-size: clamp(14px, -0.4px + 0.875rem + 0.125vw, 16px);\" src=\"https:\/\/support.evoto.ai\/wp-content\/uploads\/2025\/08\/20250812170125-1024x925.jpg\" alt=\"\" width=\"410\" height=\"370\" \/><\/p>\r\n<p data-start=\"616\" data-end=\"824\"><img loading=\"lazy\" decoding=\"async\" class=\"wp-image-11684 aligncenter\" src=\"https:\/\/support.evoto.ai\/wp-content\/uploads\/2025\/08\/20250812170645-1-1024x407.jpg\" alt=\"\" width=\"410\" height=\"163\" srcset=\"https:\/\/support.evoto.ai\/wp-content\/uploads\/2025\/08\/20250812170645-1-1024x407.jpg 1024w, https:\/\/support.evoto.ai\/wp-content\/uploads\/2025\/08\/20250812170645-1-300x119.jpg 300w, https:\/\/support.evoto.ai\/wp-content\/uploads\/2025\/08\/20250812170645-1-768x305.jpg 768w, https:\/\/support.evoto.ai\/wp-content\/uploads\/2025\/08\/20250812170645-1-1536x611.jpg 1536w, https:\/\/support.evoto.ai\/wp-content\/uploads\/2025\/08\/20250812170645-1-2048x814.jpg 2048w\" sizes=\"auto, (max-width: 410px) 100vw, 410px\" \/><\/p>\r\n<hr \/>\r\n<h1 data-start=\"831\" data-end=\"880\"><span style=\"font-size: 28px;\">Compatibilidade e Limita\u00e7\u00f5es de Dispositivos<\/span><\/h1>\r\n<h2 data-start=\"881\" data-end=\"947\"><strong>Posso assinar no Evoto iPad e no Evoto Desktop ao mesmo tempo?<\/strong><\/h2>\r\n<p><span style=\"font-size: 16px;\">N\u00e3o. As assinaturas s\u00e3o espec\u00edficas por plataforma:<\/span><\/p>\r\n<ul data-start=\"1006\" data-end=\"1296\">\r\n<li data-start=\"1006\" data-end=\"1141\"><span style=\"font-size: 16px;\">Se voc\u00ea assinou pelo Evoto iPad, n\u00e3o poder\u00e1 assinar novamente no Evoto Desktop, mas ainda poder\u00e1 comprar Pacotes Adicionais (Add-on Packs) nele.<\/span><\/li>\r\n<li data-start=\"1142\" data-end=\"1296\"><span style=\"font-size: 16px;\">Se voc\u00ea assinou pelo Evoto Desktop, n\u00e3o poder\u00e1 assinar novamente no Evoto iPad e tamb\u00e9m n\u00e3o poder\u00e1 comprar cr\u00e9ditos Pague Conforme o Uso no Evoto iPad.<\/span><\/li>\r\n<\/ul>\r\n<p><img loading=\"lazy\" decoding=\"async\" class=\"aligncenter  wp-image-11692\" src=\"https:\/\/support.evoto.ai\/wp-content\/uploads\/2025\/08\/image-20250804-033405-556x1024.png\" alt=\"\" width=\"217\" height=\"400\" srcset=\"https:\/\/support.evoto.ai\/wp-content\/uploads\/2025\/08\/image-20250804-033405-556x1024.png 556w, https:\/\/support.evoto.ai\/wp-content\/uploads\/2025\/08\/image-20250804-033405-163x300.png 163w, https:\/\/support.evoto.ai\/wp-content\/uploads\/2025\/08\/image-20250804-033405.png 686w\" sizes=\"auto, (max-width: 217px) 100vw, 217px\" \/><\/p>\r\n<hr \/>\r\n<h1 data-start=\"1303\" data-end=\"1355\"><span style=\"font-size: 28px;\">Gerenciamento da Assinatura e Upgrade\/Downgrade<\/span><\/h1>\r\n<h2 data-start=\"1356\" data-end=\"1407\"><strong>Posso ter mais de um plano ativo no Evoto iPad?<\/strong><\/h2>\r\n<p data-start=\"1409\" data-end=\"1440\"><span style=\"font-size: 16px;\">Sim, em determinadas condi\u00e7\u00f5es:<\/span><\/p>\r\n<ul data-start=\"1442\" data-end=\"1661\">\r\n<li data-start=\"1442\" data-end=\"1545\">\r\n<p data-start=\"1444\" data-end=\"1545\"><span style=\"font-size: 16px;\">Se voc\u00ea comprar primeiro o Plano Mensal no Evoto iPad, ainda poder\u00e1 adquirir Planos Anuais.<\/span><\/p>\r\n<\/li>\r\n<li data-start=\"1546\" data-end=\"1661\">\r\n<p data-start=\"1548\" data-end=\"1661\"><span style=\"font-size: 16px;\">Se voc\u00ea comprar primeiro um Plano Anual, a op\u00e7\u00e3o de assinar o Plano Mensal ser\u00e1 desativada no Evoto iPad.<\/span><\/p>\r\n<\/li>\r\n<\/ul>\r\n<p><img loading=\"lazy\" decoding=\"async\" class=\"aligncenter  wp-image-11698\" src=\"https:\/\/support.evoto.ai\/wp-content\/uploads\/2025\/08\/20250812171157-1024x908.jpg\" alt=\"\" width=\"415\" height=\"368\" srcset=\"https:\/\/support.evoto.ai\/wp-content\/uploads\/2025\/08\/20250812171157-1024x908.jpg 1024w, https:\/\/support.evoto.ai\/wp-content\/uploads\/2025\/08\/20250812171157-300x266.jpg 300w, https:\/\/support.evoto.ai\/wp-content\/uploads\/2025\/08\/20250812171157-768x681.jpg 768w, https:\/\/support.evoto.ai\/wp-content\/uploads\/2025\/08\/20250812171157-1536x1362.jpg 1536w, https:\/\/support.evoto.ai\/wp-content\/uploads\/2025\/08\/20250812171157.jpg 1698w\" sizes=\"auto, (max-width: 415px) 100vw, 415px\" \/><\/p>\r\n<h2 data-start=\"1663\" data-end=\"1714\"><strong>Serei cobrado por m\u00faltiplas assinaturas ativas?<\/strong><\/h2>\r\n<p data-start=\"1716\" data-end=\"1962\"><span style=\"font-size: 16px;\">Sim. Todas as assinaturas ativas s\u00e3o renovadas automaticamente, a menos que sejam canceladas.<\/span><br data-start=\"1813\" data-end=\"1816\" \/><span style=\"font-size: 16px;\">Para ajudar, exibimos um aviso em <strong>pop-up<\/strong> quando voc\u00ea possui mais de um plano ativo, lembrando que \u00e9 poss\u00edvel cancelar assinaturas redundantes.<\/span><\/p>\r\n<p data-start=\"1716\" data-end=\"1962\"><img loading=\"lazy\" decoding=\"async\" class=\"aligncenter  wp-image-11704\" src=\"https:\/\/support.evoto.ai\/wp-content\/uploads\/2025\/08\/20250812171320-1024x954.jpg\" alt=\"\" width=\"406\" height=\"379\" srcset=\"https:\/\/support.evoto.ai\/wp-content\/uploads\/2025\/08\/20250812171320-1024x954.jpg 1024w, https:\/\/support.evoto.ai\/wp-content\/uploads\/2025\/08\/20250812171320-300x279.jpg 300w, https:\/\/support.evoto.ai\/wp-content\/uploads\/2025\/08\/20250812171320-768x716.jpg 768w, https:\/\/support.evoto.ai\/wp-content\/uploads\/2025\/08\/20250812171320-1536x1431.jpg 1536w, https:\/\/support.evoto.ai\/wp-content\/uploads\/2025\/08\/20250812171320.jpg 1580w\" sizes=\"auto, (max-width: 406px) 100vw, 406px\" \/><\/p>\r\n<hr \/>\r\n<h1 data-start=\"1969\" data-end=\"2016\"><strong><span style=\"font-size: 28px;\">Ac\u00famulo (Rollover) e Expira\u00e7\u00e3o de Cr\u00e9ditos<\/span><\/strong><\/h1>\r\n<h2 data-start=\"2017\" data-end=\"2067\"><strong>Meus cr\u00e9ditos mensais n\u00e3o utilizados acumulam?<\/strong><\/h2>\r\n<p data-start=\"2069\" data-end=\"2231\"><span style=\"font-size: 16px;\">Sim. Enquanto sua assinatura estiver ativa, os cr\u00e9ditos n\u00e3o utilizados acumulam at\u00e9 5\u00d7 o valor mensal original, ou seja, at\u00e9 250 cr\u00e9ditos no Plano Mensal.<\/span><\/p>\r\n<h2 data-start=\"2233\" data-end=\"2292\"><strong>Os cr\u00e9ditos de outros planos assinados anteriormente?<\/strong><\/h2>\r\n<p><span style=\"font-size: 16px;\">Os cr\u00e9ditos de planos ativos anteriores permanecem dispon\u00edveis, desde que voc\u00ea mantenha pelo menos uma assinatura ativa.<\/span><\/p>\r\n<h2 data-start=\"2420\" data-end=\"2486\"><strong>O limite de ac\u00famulo 5\u00d7 \u00e9 o mesmo para planos Mensais e Anuais?<\/strong><\/h2>\r\n<p data-start=\"2488\" data-end=\"2600\"><span style=\"font-size: 16px;\">Sim. Tanto os planos Mensais quanto os Anuais permitem ac\u00famulo de cr\u00e9ditos at\u00e9 5\u00d7 o valor original do plano.<\/span><\/p>\r\n<hr \/>\r\n<h1><span style=\"font-size: 28px;\"><strong>Pacotes Adicionais (Add-on Packs)<\/strong><\/span><\/h1>\r\n<h2 data-start=\"2625\" data-end=\"2675\"><span style=\"font-size: 24px;\"><strong>Posso comprar Pacotes Adicionais (Add-on Packs) com o Plano Mensal?<\/strong><\/span><\/h2>\r\n<p data-start=\"2677\" data-end=\"2802\"><span style=\"font-size: 16px;\">Sim, mas atualmente apenas no Evoto Desktop. A vers\u00e3o para iPad ainda n\u00e3o oferece suporte \u00e0 compra de Pacotes Adicionais (Add-on Packs).<\/span><\/p>\r\n<h2 data-start=\"2804\" data-end=\"2849\"><strong><span style=\"font-size: 24px;\">Como \u00e9 definido o pre\u00e7o dos Pacotes Adicionais (Add-on Packs)?<\/span><\/strong><\/h2>\r\n<p data-start=\"2851\" data-end=\"2972\"><span style=\"font-size: 16px;\">O sistema utiliza o menor custo por cr\u00e9dito entre todos os seus planos ativos para calcular o pre\u00e7o dos Pacotes Adicionais (Add-on Packs).<\/span><\/p>\r\n<hr \/>\r\n<h1 data-start=\"2979\" data-end=\"3009\"><strong><span style=\"font-size: 28px;\">Cancelamento e Reembolsos<\/span><\/strong><\/h1>\r\n<h2 data-start=\"3010\" data-end=\"3048\"><strong><span style=\"font-size: 24px;\">Como cancelar a Assinatura Mensal?<\/span><\/strong><\/h2>\r\n<p data-start=\"3050\" data-end=\"3240\"><span style=\"font-size: 16px;\">Se voc\u00ea assinou pelo Evoto iPad, o cancelamento deve ser feito diretamente nas configura\u00e7\u00f5es de assinaturas da App Store da Apple.<\/span><br data-start=\"3184\" data-end=\"3187\" \/><a class=\"_mizu1p6i _1ah31bk5 _ra3xnqa1 _128m1bk5 _1cvmnqa1 _4davt94y _4bfu18uv _1hms8stv _ajmmnqa1 _vchhusvi _kqswh2mm _syaz14q2 _ect41gqc _1a3b18uv _4fpr8stv _5goinqa1 _f8pj14q2 _9oik18uv _1bnxglyw _jf4cnqa1 _30l314q2 _1nrm18uv _c2waglyw _1iohnqa1 _9h8h16c2 _1053w7te _1ienw7te _n0fxw7te _1vhvg3x0\" title=\"https:\/\/support.apple.com\/en-sg\/118223\" href=\"https:\/\/support.apple.com\/en-sg\/118223\" data-renderer-mark=\"true\" data-is-router-link=\"false\" data-testid=\"link-with-safety\">Apple Refund &amp; Subscription Management<\/a><\/p>\r\n<h2 data-start=\"3242\" data-end=\"3272\"><strong><span style=\"font-size: 24px;\">Posso solicitar reembolso?<\/span><\/strong><\/h2>\r\n<p data-start=\"3274\" data-end=\"3420\"><span style=\"font-size: 16px;\">A elegibilidade para reembolso \u00e9 determinada exclusivamente pela <strong data-start=\"3339\" data-end=\"3348\">Apple<\/strong>. Consulte a p\u00e1gina oficial de suporte da Apple para mais informa\u00e7\u00f5es.<\/span><\/p>\r\n","protected":false},"excerpt":{"rendered":"","protected":false},"author":20,"featured_media":0,"comment_status":"open","ping_status":"open","sticky":false,"template":"","format":"standard","meta":{"_crdt_document":"","inline_featured_image":false,"_uag_custom_page_level_css":"","footnotes":""},"categories":[444],"tags":[],"class_list":["post-23600","post","type-post","status-publish","format-standard","hentry","category-sem-categoria"],"uagb_featured_image_src":{"full":false,"thumbnail":false,"medium":false,"medium_large":false,"large":false,"1536x1536":false,"2048x2048":false},"uagb_author_info":{"display_name":"alicia","author_link":"https:\/\/support.evoto.ai\/pt-br\/author\/alicia\/"},"uagb_comment_info":0,"uagb_excerpt":null,"_links":{"self":[{"href":"https:\/\/support.evoto.ai\/pt-br\/wp-json\/wp\/v2\/posts\/23600","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/support.evoto.ai\/pt-br\/wp-json\/wp\/v2\/posts"}],"about":[{"href":"https:\/\/support.evoto.ai\/pt-br\/wp-json\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"https:\/\/support.evoto.ai\/pt-br\/wp-json\/wp\/v2\/users\/20"}],"replies":[{"embeddable":true,"href":"https:\/\/support.evoto.ai\/pt-br\/wp-json\/wp\/v2\/comments?post=23600"}],"version-history":[{"count":4,"href":"https:\/\/support.evoto.ai\/pt-br\/wp-json\/wp\/v2\/posts\/23600\/revisions"}],"predecessor-version":[{"id":25836,"href":"https:\/\/support.evoto.ai\/pt-br\/wp-json\/wp\/v2\/posts\/23600\/revisions\/25836"}],"wp:attachment":[{"href":"https:\/\/support.evoto.ai\/pt-br\/wp-json\/wp\/v2\/media?parent=23600"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/support.evoto.ai\/pt-br\/wp-json\/wp\/v2\/categories?post=23600"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/support.evoto.ai\/pt-br\/wp-json\/wp\/v2\/tags?post=23600"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}