Author: henry
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Usage Related
Are images edited with Evoto’s AI algorithms allowed for commercial use? Regarding the issue of commercial use, Evoto’s AI features are currently not generative AI. It modifies the original images. Therefore, there are currently no commercial issues.
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Import & Export
Why is my picture blurry after being imported into Evoto? Evoto will accept all types of RAW files, and will not try to lower the resolution for the original images. However, when you first download the Evoto, based on your computer, some of the default settings are various based on the computer. You can check…
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Editing Related
Why is the preview size of my photo so small? You can adjust the preview size by the following steps: Access the Evoto Menu on the upper left corner of your screen. Choose the Preferences option. Click the Preview tab on the dialog box. Adjust the preview setting. Click OK to save your changes.
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If I have any questions during the use of the Evoto, how can I get support?
Method 1. If you have any questions regarding the feature, you can right-click on the images, click “Provide Feedback” and describe your issue, and our technical support team will get back to you ASAP. Method 2. You can always contact us through support@evoto.ai for help, and our technical support team will get back to you ASAP. Method…
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Logged-in Devices Management
How do I manage my logged-in devices? Depending on your active subscription/package, you have a limit on how many device you can log in simultaneously. You can review which devices have access to your Evoto account. To remove login status, please go to “Device” section, then click “Remove” to sign-out devices. You can login again…
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Account Troubleshooting & Support
What should I do if I forget my password? Use the “Forgot Password” link on the login page. Follow the emailed instructions to reset your password securely. If problems persist, contact support via the account dashboard or community support threads. How can I resolve account issues or errors? General Troubleshooting Steps: Clear your browser cache…
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Account Settings
How can I find account setting? Within Evoto spp Evoto official website After logging in, click the avatar with the initial of your name in the top right corner of the interface, then click “Account Settings” in the pop-up window. Editable Information: Basic information: name, phone number, password, link third-party account Evoto official website: After…
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Account Deactivation & Recovery
How do I manage multiple profiles or switch roles? Managing Multiple Accounts: If you operate both personal and organizational accounts, use the dashboard’s profile-switching feature. Some organizations allow role delegation—check your account settings or forum for guidance. Recovery Options: In case of account compromise, follow the recovery steps immediately: reset your password, notify support,…
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Best Practices & Ongoing Tips on Your Account
How can I optimize my account for better security and performance? Security Practices: Regularly update your password and enable all available security measures. Monitor account activity for any anomalies. Engage with the community to stay informed about the latest security updates. Performance & Customization: Personalize notification settings to avoid unnecessary alerts. Utilize advanced customization…
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Advanced Account Management
How can I monitor and review my account activity? Activity Log Features: Access the “My billing and usage” section in your account dashboard. Data Export: Export your usage details for personal records or audits. Please go to your account page, select “My Billing and Usage” – “ Usage Detail” – “More” button under recent…
