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Usage Related
Are images edited with Evoto’s AI algorithms allowed for commercial use? Regarding the issue of commercial use, Evoto’s AI features are currently not generative AI. It modifies the original images. Therefore, there are currently no commercial issues.
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Import & Export
Why is my picture blurry after being imported into Evoto? Evoto will accept all types of RAW files, and will not try to lower the resolution for the original images. However, when you first download the Evoto, based on your computer, some of the default settings are various based on the computer. You can check…
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Editing Related
in FAQWhy is the preview size of my photo so small? You can adjust the preview size by the following steps: Access the Evoto Menu on the upper left corner of your screen. Choose the Preferences option. Click the Preview tab on the dialog box. Adjust the preview setting. Click OK to save your changes. I…
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Account Troubleshooting & Support
What should I do if I forget my password? Use the “Forgot Password” link on the login page. Follow the emailed instructions to reset your password securely. If problems persist, contact support via the account dashboard or community support threads. How can I resolve account issues or errors? General Troubleshooting Steps: Clear your browser cache…
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Evoto Account Settings & Security
Account Settings & Security – Evoto How do I access my account settings? You can access your account settings through both the Evoto desktop/iPad app and the Evoto official website. Within the Evoto App Log in to the app. Click your avatar (initial of your name) in the top-right corner. Select Account Settings from the…
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Account Deactivation & Recovery
How do I manage multiple profiles or switch roles? Managing Multiple Accounts: If you operate both personal and organizational accounts, use the dashboard’s profile-switching feature. Some organizations allow role delegation—check your account settings or forum for guidance. Recovery Options: In case of account compromise, follow the recovery steps immediately: reset your password, notify support,…
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Best Practices & Ongoing Tips on Your Account
How can I optimize my account for better security and performance? Security Practices: Regularly update your password and enable all available security measures. Monitor account activity for any anomalies. Engage with the community to stay informed about the latest security updates. Performance & Customization: Personalize notification settings to avoid unnecessary alerts. Utilize advanced customization…
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Advanced Account Management
How can I monitor and review my account activity? Activity Log Features: Access the “My billing and usage” section in your account dashboard. Data Export: Export your usage details for personal records or audits. Please go to your account page, select “My Billing and Usage” – “ Usage Detail” – “More” button under recent…
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Security & Data Protection
How is my data secured on Evoto? Encryption and Secure Storage: Evoto uses end-to-end encryption for data in transit and secure storage practices for data at rest. Regular security audits and updates help maintain robust defenses. Privacy Policies: Detailed privacy and data handling practices are published and updated on the main website and blog.…
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Additional Resources & Community Engagement
Where can I find more detailed documentation or technical guides? Official Documentation: Visit the start guide for onboarding, integration details, and step-by-step instructions. Community Support: The Evoto Forum is an active space where users and developers share advanced tips, troubleshooting guides, and feature updates. Ongoing Updates: The Evoto Blog is regularly updated with…
