Why is the preview size of my photo so small?
You can adjust the preview size by the following steps:
- Access the Evoto Menu on the upper left corner of your screen.
- Choose the Preferences option.
- Click the Preview tab on the dialog box.
- Adjust the preview setting.
- Click OK to save your changes.
I accidentally moved my picture to a different place, how can I find the original path?
Previously, when a user attempted to edit a missing image file (due to renaming, deletion, or moving), we didn’t allow editing and instead presented a modal popup blocking further actions, prompting the user to locate the missing file. However, we only provided the file path and name, which left users with limited information about the image and only allowed them to delete the image.
From 3.5.0 version, we have supplemented information and actions for scenarios where files are missing, making it easier for users to recall lost images through cached data in their history and supporting repositioning.
For missing images, if there are preview or thumbnail versions available, they will be displayed to the user, helping them quickly identify which image is missing.
When a user switches to a missing image, there won’t be a disruptive modal popup; instead, a UI prompt will be shown, allowing users to choose further actions themselves.
We now support users in repositioning missing images, with the caveat that this feature only works if the image is the original one that went missing.
Why is the preset token not working?
When you import the Preset Token provided by others, if the person who owns that preset changes(updates) or deletes the shared preset before you have imported that preset, it will be displayed that your preset token does not exist.
Why don’t my retouching effects show during Color Adjustments?
Many users begin editing with “Portrait Retouching” or other detail adjustments before moving to Color Adjustments. If you follow this workflow, you may notice your retouching effects temporarily disappear while color editing.
Solution:
- Locate and disable the “Real-Time Color Adjustments” toggle
- Your Color Adjustment panel will now display all previous edits
While there’s no mandatory sequence, we recommend you conduct color adjustment first and then do the base retouching. This typically prevents effect conflicts.
Rest assured, your edits are preserved—this is just a viewing preference setting.
