This guide provides a detailed overview of your Evoto account, covering everything from initial setup and managing settings to enhancing security, optimizing performance, and troubleshooting common issues.

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1. Your Evoto Account: Overview & Setup

Get started with understanding what an Evoto account offers and how to set one up.

What Is an Evoto Account?

An Evoto account grants you secure access to our powerful photo editing platform. With an active account, you can:

• Log in to the Evoto app across all supported devices (desktop and iPad).
• Conveniently manage your credit usage, subscription plans, and billing settings.
• Access your cloud-based presets and personalized settings, ensuring consistency across your workflow.
• Receive important updates, feature announcements, and dedicated support from our team.

How Do I Sign Up for an Account?

You can easily register for a new Evoto account directly through the Evoto app or via our official website.

Signing Up via the Evoto App

1. Download and install the Evoto app from your device’s app store.
2. Open the app and locate the Sign Up option from the login screen.
3. Enter your email address or phone number to create your account.
4. Click Sign Up.
5. Enter the verification code that is sent to your registered email or phone number.
6. Click Log In to complete the registration process and access your account.

Signing Up via the Evoto Website

1. Go to the official Evoto website at evoto.ai.
2. Click Sign In (usually found in the top right corner).
3. You can either enter your email address and proceed, or select Continue with Google/Facebook for a quicker registration.
4. Follow the confirmation steps sent to your email address (if registering with email) to activate your account.

Tips:

• Use an email address that you regularly monitor for important account communications.
• In some regions, identity validation may be required for enhanced account security during registration.
• For more general information on getting started, refer to our Start Guide.

Troubleshooting: Didn’t Receive the Confirmation Email?

If you’ve completed the signup process but haven’t received your confirmation email, please try the following steps:

1. Check Spam or Junk Folders

Often, confirmation emails can be mistakenly filtered into spam or junk folders. Please check these folders for emails from any of the following senders:

• noreply@mail.evoto.ai
• noreply@mail1.evoto.ai
• noreply@mail2.evoto.ai
• noreply@mail3.evoto.ai

If found, mark the email as “Not Spam” or “Not Junk” to ensure future communications are delivered to your inbox.

2. Add Us to Your Whitelist (Safe Sender List)

To prevent future delivery issues and ensure Evoto emails always reach your inbox, add the addresses above to your contacts or whitelist/safe sender list. Instructions for common email providers are below:

• Gmail:
  1. Go to Settings (gear icon) → See all settings → Filters and Blocked Addresses.
  2. Click Create a new filter.
  3. In the “From” field, enter all Evoto noreply addresses, separated by commas (e.g., noreply@mail.evoto.ai, noreply@mail1.evoto.ai, …).
  4. Click Create filter.
  5. Check the box for “Never send it to Spam” and finalize the filter.
• Outlook / Hotmail:
  1. Go to Settings (gear icon) → View all Outlook settings → Mail → Junk email.
  2. Under Safe senders and domains, click + Add and enter each of the Evoto noreply addresses listed above individually.
  3. Click Save.
• Yahoo Mail:
  1. Go to Settings (gear icon) → More Settings → Filters.
  2. Click Add new filters.
  3. Set rules to move emails from the listed Evoto senders to your Inbox (e.g., set “From” to contains evoto.ai and move to “Inbox”).
  4. Click Save.

Still Not Receiving the Email?

If none of the above steps resolve the issue, please contact our support team for further assistance.

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2. Accessing & Updating Account Information

This section covers how to access your Evoto account settings and keep your personal and contact details current.

How do I access my account settings?

You can access your account settings conveniently through both the Evoto desktop/iPad app and the Evoto official website.

Within the Evoto App

1. Log in to the app.

2. Click your avatar (usually the initial of your name) located in the top-right corner.

3. Select Account Settings from the dropdown menu. Editable Information:

   • Name

   • Phone number

   • Password

   • Linked third-party accounts (if applicable)

On the Evoto Official Website

1. Visit evoto.ai and log in.

2. Click your avatar (usually the initial of your name) located in the top-right corner.

3. Select My Account from the dropdown menu. Editable Information:

   • Name

   • Company name

   • Email notification preferences

   • Language and time zone settings

How do I keep my account information current?

Maintaining accurate and up-to-date account information is important for a smooth experience and to ensure you receive timely communications.

• Regularly Review Your Profile: Log in periodically to review and update your personal and contact information in your account settings.

• Subscribe to the Evoto Blog: Stay informed about new features, changes to terms, and important announcements by subscribing to the official Evoto Blog.

• Participate in Community Discussions: Engage with other users in community discussions to exchange tips and stay updated on best practices for account management and software usage.

How do I change my email address?

You can update the email address associated with your Evoto account via the official website.

1. Log in to the Evoto website.

2. Click your avatar and select My Account, then go to Security Center.

3. Click Change Email.

4. Enter the verification code sent to your current email or phone number.

5. Input your new email address.

   • Note: The new email address must not already be registered to another Evoto account. If it is, you’ll need to delete that account first.

How do I log out of my Evoto account?

To log out of your Evoto account:

1. Open the Evoto application.

2. Click on your account avatar (usually a blue circle with your initial or profile picture) in the top right corner or sidebar.

3. From the dropdown menu, select ‘Sign Out’ or ‘Log Out’.

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3. Account Security & Performance Optimization

Enhance your account’s security and customize its performance to significantly improve your Evoto experience.

What security features are available?

Evoto offers various security features to help protect your account:

• Two-Factor Authentication (2FA): If supported, enable 2FA using an authentication app (e.g., Google Authenticator, Authy) for enhanced protection.
• Password Strength Indicators: Follow on-screen prompts to create secure passwords.
• Activity Reviews: Periodically review login history and update your password if you notice any anomalies.

General Security Practices

Beyond specific features, consistent security habits are vital:

• Update Your Password Regularly: Change your password frequently and use a strong, unique combination of letters, numbers, and symbols.
• Enable All Available Security Measures: Always opt-in for and utilize any additional security layers Evoto provides.
• Stay Informed: Engage with the Evoto community and monitor our official channels (like the Evoto Blog) to stay informed about the latest security updates, patches, and best practices.

What notification and privacy settings are available?

You have control over the communications you receive and certain aspects of your data.

Notification Settings:

Customize which alerts you receive, including:

• Product updates
• Marketing promotions
• Account activity
• Community messages

Privacy Settings:

• Control visibility of your profile and activity.
• Manage data sharing preferences for community and feedback features.

Advanced Tips:

• Some users fine-tune their notification triggers using community-shared tips. Visit the Evoto Forum for examples.

How do I manage my logged-in devices?

Your active plan determines the number of devices that can be logged in at the same time.

To manage your devices:

1. Go to the Device section in your account.
2. View a list of currently signed-in devices.
3. Click Remove next to any device to sign it out.
4. You can log in again on that device as needed.