EVOTO SUPPORT

Category: FAQ

  • Usage Related

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    henry
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    Are images edited with Evoto’s AI algorithms allowed for commercial use? Regarding the issue of commercial use, Evoto’s AI features are currently not generative AI. It modifies the original images. Therefore, there are currently no commercial issues.  

  • Import & Export

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    henry
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    Why is my picture blurry after being imported into Evoto? Evoto will accept all types of RAW files, and will not try to lower the resolution for the original images. However, when you first download the Evoto, based on your computer, some of the default settings are various based on the computer. You can check…

  • Editing Related

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    henry
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    Why is the preview size of my photo so small? You can adjust the preview size by the following steps: Access the Evoto Menu on the upper left corner of your screen. Choose the Preferences option. Click the Preview tab on the dialog box. Adjust the preview setting. Click OK to save your changes.

  • If I have any questions during the use of the Evoto, how can I get support?

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    henry
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    Method 1. If you have any questions regarding the feature, you can right-click on the images, click “Provide Feedback” and describe your issue, and our technical support team will get back to you ASAP. Method 2. You can always contact us through support@evoto.ai for help, and our technical support team will get back to you ASAP. Method…

  • Additional Resources & Community Engagement

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    henry
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    Where can I find more detailed documentation or technical guides? Official Documentation: Visit the start guide for onboarding, integration details, and step-by-step instructions.   Community Support: The Evoto Forum is an active space where users and developers share advanced tips, troubleshooting guides, and feature updates.   Ongoing Updates: The Evoto Blog is regularly updated with…

  • Content Analysis

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    henry
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    What is content analysis? Evoto may analyze your content to provide product features and improve and develop our products and services. Content includes, but is not limited to, photos and associated data. Evoto performs content analysis only on the processed content; we do not analyze content stored locally on your device. Suppose you access Evoto…

  • System Prompts Tips

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    carmen
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    This article aims to help you with the pop-up messages or alerts while using Evoto. It provides clear instructions on how to troubleshoot and resolve issues based on the information presented in these pop-ups. However, if the issue persists despite following these troubleshooting tips, feel free to contact us for further assistance. Check more details…

  • FAQs

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    henry
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    Why is the preview size of my photo so small? You can adjust the preview size by the following steps: Access the Evoto Menu on the upper left corner of your screen. Choose the Preferences option. Click the Preview tab on the dialog box. Adjust the preview setting. Click OK to save your changes. Why…

  • Pricing FAQ

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    lisa
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    Does Evoto Offer Enterprise Plans? Yes. Evoto provides customized enterprise plans tailored to the needs of teams, studios, and organizations. For more information or to request a consultation, please contact us at support@evoto.ai. Should I Choose a Pay‑as‑You‑Go Plan or a Subscription Plan? The best option depends on your usage frequency and long-term needs: Pay‑as‑You‑Go…

  • Evoto iPad FAQ

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    henry
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    Purchase Related What is the pricing model for Evoto iPad?All features of the Evoto iPad software can be used for free. Charges are only incurred when the user exports edited images, with each image export consuming one credit. Are credits shared between the iPad and PC versions?Yes, they are shared. You can choose to purchase…